1. At Shree we ensure timely delivery of product to the customer & we use services of reputed courier partners like Xpressbees, Delhlivery, Fedex, Bluedart etc..
2. Your orders will be dispatched within 3 working days, the products will reach you in 7-14 working days within India.
3. Delivery of product will be attempted on business days only (Saturday, Sunday & national holidays excluded)
In case your order gets delayed due to any Natural calamity like – Floods, Hurricanes, Earthquakes, Tsunami, Bad weather Or other unavoidable circumstances like— Flight delays, Political Disruptions, Curfew, Riots etc., we will inform you through Email & SMS. So kindly give correct Email- ID & Contact no. while placing an order.
Our teams work hard to deliver you a product of elevated design and quality in a timely manner. However, in case you receive a product from us that is damaged or defective, or if the product delivered is different from what you had ordered, you may request a return.
For all returns, the product must be unused, unwashed and in sellable condition. It must be in its original packaging with all its original tags and labels intact. All returns must be made within 30 days of the product’s actual date of delivery.
If a product return is requested, the returns will be picked within 4-7 working days. In case of returns, the refunds will be credited to your account within 10-14 working days. Discounted products can not be returned.
Note: Shree does not provide exchange of products. If a customer wants to exchange, they must return the product and then place a new order.
The customer can call us at our customer care (+ 91) 7827 990 062 or email us firstname.lastname@example.org - within 2 days after receiving the product. The details of Order no. & reason for return should be shared with customer support executive. In case you feel the product is not meeting your expectations or has any kind of defect, You may also need to attach the product picture with a small note.
Refund will be initiated only if the product is no more in stock with us or the product has manufacturing defect which will be checked by Shree quality team.
The refund process will initiate within 2 working days of receiving the request at our Head Office (KH. No - 76 Min, Bijwasan Road, Village Kapashera, Near The Muse Sarovar Portico, New Delhi - 110037) & as soon as refund approval from quality team is received.
Refunds will be credited back to customer account, within 10-14 days of initiation of refund which is dependent on the mode of payment.
Customers can easily cancel their online order within 24 hrs of placing the order, complete amount will be refunded. The partial cancellation of order is also allowed.
The refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash on Delivery (COD) orders, the refund will be done through NEFT.
Please read the following terms and conditions carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" means independent third party service providers, and "we", "us" and "our" shall mean "SHR lifestyle Pvt. Ltd." its franchisor, affiliates and partners.
Shree website is the online wing of SHR Lifestyle Pvt.Ltd., a company incorporated under the laws of India.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of SHR Lifestyle Pvt.Ltd.
You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. Shree cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
Shree provides service which enables users to purchase original Shree goods bearing Brand 'Shree' owned by SHR Lifestyle Pvt.Ltd. once order is placed Shree shall ship the product to you and be entitled to its payment via the following methods: Cash on Delivery, Credit Card, Debit Card and Net Banking and any other approved payment method.
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. You will not—
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer.
Conduct or forward surveys, contests, pyramid schemes or chain letters. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Violate any code of conduct or other guidelines, which may be applicable for or to any particular service.
Violate any applicable laws or regulations for the time being in force in or outside India.
Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others.
The Website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of Shree or the Website and Shree is not responsible for the contents of any Linked Site Shree is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and services may change at Shree's discretion.
Title and risk of loss for all products ordered by you shall pass on to you upon Shree's shipment to the shipping carrier.
Shree will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Shree reserves the right to cancel the order(s) at its discretion.
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.
Shree may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc.
If you see charges on your credit/debit card for purchases made on shree, but you never created an account or signed up, please check again to confirm that any of your known haven't placed the order. If you're still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable Shree to begin an investigation.
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Shree reserves the right to cancel all past, pending and future orders without any liability. Shree also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability.
The customer is considered fraudulent if any of the following scenarios are met:-
Customer doesn't reply to the payment verification mail sent by Shree Customer fails to produce adequate documents during the payment details verification
Misuse of another customer's phone/email
Customer uses invalid email and phone no.
Overuse of a voucher code
Use of a special voucher not tagged to the email ID used.
Customer returns the wrong product
Customer refuses to pay for an order
Customer is involved in the snatch and run for any order
General Terms for Offers and Promotions
Gift cards or Vouchers sold or distributed by Shree are issued directly to a customer only. Shree is not liable for any misuse, loss or damage of any voucher or gift card.
Only one credit note/gift voucher/voucher can be used per order unless otherwise stated. Discount vouchers – Discount vouchers may from time to time be offered to account holders; such vouchers may only be applied to purchases made through the account to which the discount voucher was offered and registered.
Promotional discount vouchers – We may from time to time offer promotional discount vouchers which may apply in respect of any, or certain specified, purchases made though this Website. These promotional discount vouchers, however won't be re-issued for unsuccessful orders. To avail best discount, you can use any current running offers on the website.
Shree reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. It can withdraw a particular scheme from the website or market.
In case of any query pertaining to use of voucher and/or credit note or regarding the schemes, please email at email@example.com or call at customer care no.(+ 91) 7827 000 200
Suitable legal action will be taken against websites involved in unauthorized publication of Shree vouchers. Shree will only honor vouchers which are issued or published directly by us .
Vouchers can only be used to buy full priced (non-discounted) products. Vouchers cannot be clubbed with any other offer. For a single transaction, only one voucher can be used.
Terms & Conditions for End of Season Sale (EOSS)
The End of Season Sale runs till stock lasts. Sale up to 50% off does not imply that all products are on 50% discount; Sign up vouchers cannot be used against sale/discounted items. For more details read registration voucher rules.
Sale/discounts apply to selected items only.
Promotional offers and discounts may be combined only at the discretion of Shree.
All offers are non-transferable and have no cash value. Shree reserves the right to extend or terminate the offers/sale, without further information at any point of time.
Shree reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of this sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Shree's decision in this regard shall be final and requires no intimation to the customer of any sort.
In case of any further query pertaining to use of voucher and/or credit note or regarding the sale/offers, please email at firstname.lastname@example.org or call at customer care no.(+ 91) 7827 000 200
It is the customer's responsibility to login earlier if they want to avail better products or styles because Shree sales are "first come, first served". The merchandise is not restocked once sold out.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
All the information given on site – Shreelifestyle.com is correct & true to our knowledge. But we do not warrant or make any claim about the quality, accuracy & completeness of information, data or service.
Shree cannot be held responsible for any direct, indirect, special or consequential damages or any other damages resulting from:-
a) The use or the inability to use the Services;
b) Unauthorized access to or alteration of the user's transmissions or data;
Further, Shree shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond company's control.
The data downloaded or obtained through the website by a user is done with their own wish & they will be solely responsible for any damage to their computer systems or their data. Customer should check for the presence of viruses or any other malware, as SHR Lifestyles Pvt. Ltd. does not accept any liability for any damage sustained due to these.